Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Healths robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Summary

Primarily responsible for the support of laboratory operations by managing data, creating dashboards, data visualization through Tableau and EPIC, development of reports through Epic (EHR) and SAP Business Objects. The Clinical Lab Informatics Manager will collaborate with multidisciplinary teams within the Department of Laboratory Services (DOLS) and external departments within the organization including IT EPIC Analytical team; Contribute to business decisions through a data lens by extracting, analyzing, and interpreting health data; and Train clinical staff on technology and programs. Responsible for the development and maintenance of internal quality databases and the support of external databases. As a collaborative member of the laboratory team, enhances patient safety and quality by giving full representation to the needs of the clinical and pathology staff. Acts as an expert clinical resource for clinical systems such as Beaker & SoftBank) and serves as the liaison between quality management and information systems and provides end-user functional support for quality applications.

Minimum Qualifications

Degree:
a) Bachelor's Degree: Clinical Laboratory Science or other related fields
b) Master's Degree: Health Informatics/Health Information Management (Preferred)

Licenses & Certifications:
a) MT, ACSP
b) Epic Beaker CP & AP certification required. Advance certificate in Cogito preferred. Certifications must be obtained within 1 year of hire.
c) SAP Certified Application Associate - SAP Business Objects certificate preferred. Tableau certificate preferred. Health or Laboratory Informatics Certification (Preferred)

Work Experience:
a) Bachelor's degree in clinical laboratory science or other related fields AND five (5) years work experience in health informatics/Experience with LIS Systems Epic Beaker and SoftBank/Clinical Laboratory Experience preferred

OR

b) Master's degree in health informatics/health information management AND three (3) years work experience in health informatics within a clinical setting/Experience with LIS Systems Epic Beaker and SoftBank/Clinical Laboratory Experience preferred (Preferred)

Communication Skills:
a) Above Average Verbal Communication (Heavy Public Contact)
b) Exceptional Verbal (Public Speaking): Excellent Oral and Written Communication
c) Writing/Correspondence
d) Writing/Reports

Languages:
a) Bi-lingual (Preferred)

Proficiencies:
a) MS Word
b) MS Excel
c) MS PowerPoint

Job Attributes

Knowledge/Skills/Abilities:
a) Analytical Abilities: Strong analytics skills and ability to leverage data to tell the story from the clinical laboratory perspective
b) Design Knowledge and Skills: Ability to design reports in EPIC Beaker and SAP Business Objects.
c) Medical Terminology Knowledge: Understanding of medical terminology and classification systems.
d) Research Knowledge and Abilities
e) Statistical Knowledge and Abilities
f) Mathematics
g) Other: Excellent interpersonal communication, written and oral communication skills, problem solving, and conflict resolution skills. The candidate must also have excellent analytic, data visualization and data cleaning skills. Evidence of ability to function with a high degree of independence while actively collaborating with interdisciplinary healthcare members. Knowledge of clinical laboratory process and clinical laboratory practice. Experience with LIS Systems Epic Beaker and SoftBank (Preferred)

Work Schedule:
a.) Flexible
b.) On-Call