Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Associations Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its three hospitals Ben Taub, Lyndon B. Johnson and Quentin Mease achieved Pathway to Excellence designation by the American Nurses Credentialing Center.

Job Summary

The Lead Crisis Intervention Specialist (LCIS) serves as the clinical expert in behavioral crisis intervention related to de-escalation techniques; restraint and seclusion; and patient rights. The LCIS assists the manager in leading the daily operations of Harris Health clinical areas and leads the team in the absence of the manager, as assigned. Other job functions include weekly scheduling, training and serving as a resource to hospital staff on patients experiencing behavioral health issues.

Minimum Qualifications

Degree:
a. Bachelor of Nursing Degree: degree in Nursing or Social Science related field (Social Work, Psychology, or Sociology)

Licensure/Certification:
a. Certificate: Licensure appropriate to education and role;Other certificates as required by unit/service
b.Basic Life Support:from a hospital-based American Heart Association (AHA) or Red Cross approved program
c. Satori - Managing Aggression: Accredited Satori Alternatives to Managing Aggression (SAMA) certification required within 90 days of hire

Work Experience:
a. Two (2) Years Work Experience required; mental health crisis intervention inpatient psychiatric hospital experience preferred

Management Experience:
a. Two (2) Year of Management Experience

Communication Skills:
a. Above Average Verbal Communication (Heavy Public Contact)
b. Writing /Correspondence
c. Writing/Reports

Proficiencies:
a. PC
b. MS Word

Job Attributes

Knowledge/Skills/Abilities:
a. Analytical Abilities
b. Medical Terminology Knowledge

Work Schedule:
a. Weekends
b. Holidays
c. Flexible

Other Special Requirements: Behavioral Health Crisis Intervention Training, Education and Implementation; Documentation in EMR; National, State, and local regulations governing behavioral health care; de-escalation techniques.