Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Healths robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Summary

This leadership role will oversee facility planning and activation for projects under the Harris Health $2.9-billion Strategic Capital Plan. The Program Director Planning and Activation is responsible for leading and coordination all aspects of planning and activation of new hospital facilities, as well as major renovations or expansions of existing facilities. This will include management of internal and external resources at the System Level and Pavilion level required for coordination and oversight of capital project planning through facility activation. This includes facilitating communication, collaboration, and knowledge acquisition among all stakeholders (system and pavilion leadership, physicians, hospital staff, nurses, corporate, etc.) in high reliability principles and performance improvement methodologies. The Program Director will oversee the development of a Lean Six Sigma Quality improvement system to help the organization establish ongoing performance improvement in capital project planning and activation and move management, including change management processes to support the transition to new facilities, including workflows, stakeholder engagement, communication planning, and move management. Reporting to the SVP Facilities Construction, this role will oversee the Clinical Liaisons assigned to the pavilions.

Minimum Qualifications

Degrees: Masters degree in a Health Care Related Field or MBA with Strong Healthcare Experience

Licenses & Certification:
Lean Six Sigma (Master) Black Belt certification within 2 years of employment if not held at time of appointment
Certified Professional in Healthcare Quality (CPHQ) within 2 years of employment

Work Experience:
Ten (10) years of experience in acute hospital-based clinical care experience in healthcare with experience in complex systems. (critical care experience preferred)
Three (3) years of experience in healthcare quality. Experience in leading complex improvement projects and patient safety initiatives.

Management Experience: Five (5) years of Director level experience

Communication Skills: Above average Verbal Communication (Heavy Public Contact), Exceptional Verbal (Public Speaking), Writing/ Correspondence, Writing/ Reports

Proficiencies: MS Word, MS PowerPoint, MS Excel, MS Access, MS Outlook

Job Attributes

Knowledge/ Skills/ Abilities: Analytical, Design, Medical Terms, Statistical (statistical software; Mindtap, JMP, SAS)

Work Schedule: Flexible, Telecommute

Other Requirements:
In addition to strong, specialized Lean Six Sigma knowledge, the Program Director will need to demonstrate strong soft skills to be able to read the environment as well as build trust and collaborative relationships with team members across the organization.
Knowledge of evidence based practice guidelines for clinical care quality and patient safety. High degree of customer sensitivity and attention to detail. Outstanding communication skills, including listening skills; demonstrated formal/informal leadership skills; demonstrated track record of results from project management, team facilitation, or improvement team participation.