Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Healths robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Summary

The Manager, Emergency Medical Services (MEMS), will manage the operational functions of the Harris Health Emergency Medical Services program, working in tandem and through Field Supervisors. The MEMS works closely with the Director, EMS, on short and long-range budget preparation, development of operational structure and staffing, projection of needs, service expansion and delivery, and overseeing daily operations through intervening supervisors. This position works independently, under limited supervision, reporting major activities through periodic meetings.

The MEMS is also accountable for the operational, human resource, quality and financial management of the EMS program. This Manager works with leadership to develop goals and plans to meet the needs of Harris Health patient transportation. The MEMS leads implementation and evaluations related to meeting the departmental goals and plans. This role provides oversight to ensure coordination of care, quality management, regulatory and accreditation requirements are congruent with executed contracts and policies and protocols. The MEMS has the authority to make operational and human resource decisions relevant to the department in collaboration with the Director. Decisions must be consistent with the system and departmental policies, protocols, standers and other Executive Leadership guidelines.

Minimum Qualifications

Degrees:
Bachelor's degree in Nursing, Healthcare Administration, Public Health-related field or Business Administration required

Licenses & Certification:
Emergency Medical Tech - Paramedic licensed in the State of Texas required
American Heart Association Certifications - Healthcare Provider CPR, Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS)


Work Experience:
Five (5) years in Emergency Medical Service department

Management Experience:
Two (2) years Combined charge nurse, supervisory responsibility or management experience required

Communication Skills:
Exceptional Verbal (e.g., Public Speaking)
Writing / Correspondence
Writing / Reports

Language Skills: Bilingual preferred

Proficiencies: MS Word, MS PowerPoint, MS Excel, MS Outlook, P.C.

Job Attributes

Knowledge/ Skills/ Abilities: Analytical, Mathematics, Medical Terms, Research

Work Schedule: Weekend, Holidays, Flexible, Overtime, Travel, On Call, Telecommute

Equipment Operated: Dispatch Radio; Telephone; CAD Dispatch System; Fax Machine; Standard EMS Equipment (Ventilator and other airway equipment, IV Pump, Cardiac Monitor, Stretcher, Power Loader etc)

Other Requirements:
Excellent multitasking and prioritization skills with a proven ability to manage multiple initiatives in parallel; Ability to effectively engage stakeholders, leadership, colleagues, and team members; Bias toward action; sense of urgency, self- initiative, and ownership of work; Strong written and verbal communication skills with an ability to effectively collaborate with internal and external partners.