Harris Health System

Patient Access Rep (Part-Time)

Houston, Texas, United States

Job description

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its two hospitals: Ben Taub and LBJ.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Associations Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its hospitals Ben Taub and Lyndon B. Johnson achieved Pathway to Excellence designation by the American Nurses Credentialing Center.



JOB SUMMARY:
Patient Access Representative is primarily responsible for completing an efficient and organized registration, admission and insurance verification of all inpatients and outpatients. Excellent customer service and ensure that accurate information is collected. Informs patients and assures they are aware of their rights as determined by HIPAA regulations and Harris Health System policy. Ensures all accounts contain comprehensive and accurate data to provide for timely billing and optimal reimbursement.

MINIMUM QUALIFICATIONS:
Education/Specialized Training/Licensure: High School Diploma or GED

Work Experience: 6 months to 1 year in customer service oriented environment.

Equipment Operated:Must have PC skills.

SPECIAL REQUIREMENTS:
Communication Skills:
Above Average Verbal (Heavy Public Contact)
Writing /Composing: (Reports)

Other Skills:
People Interaction, Mathematics, P.C., Word Processing

Work Schedule: Weekends Holidays Flexible

Other Requirements: Able to work with little supervision, handle stressful situations and have excellent people skills. Must be able to interact successfully and appropriately in a culturally diverse environment.

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