Harris Health System

Process Engineer II, Operational Excellence - LBJ Hospital

Houston, TX

Job description
Job ID
Lyndon B. Johnson General Hosp
Hiring Range:
Annual Minimum to Midpoint:
Full/Part Time
About Us

Harris Health is a nationally recognized health system comprising three teaching hospitals and an extensive network of ambulatory care centers serving the people of Harris County, Texas, since 1966. Staffed by the faculty, fellows and residents from two nationally ranked medical schools, Baylor College of Medicine and The University of Texas Health Science Center at Houston (UTHealth), Harris Health is the first healthcare system in Houston to receive the prestigious National Committee for Quality Assurance (NCQA) designation for its network of patient-centered medical homes.

Each year, Harris Health provides more than 1.8 million total outpatient visits through its more than 40 ambulatory care facilities. Additionally, Harris Health sees more than 177,000 emergency visits at its Level 1 and Level 3 trauma centers and 35,000 hospital admissions through its three hospitals: Ben Taub, LBJ and Quentin Mease.

Established by voter referendum to enhance the level of charity care available in the community, Harris Health System has often received national recognition for serving those in need and for its achievements in operational excellence, such as being named to the 2011, 2012, 2013 and 2014 Most Wired Hospitals lists by the American Hospital Associations Hospitals & Health Networks magazine.

Additionally, Harris Health System is pleased that each of its three hospitals Ben Taub, Lyndon B. Johnson and Quentin Mease achieved Pathway to Excellence designation by the American Nurses Credentialing Center.

Job Profile

Job Summary
The Process Engineer II, Operational Excellence, focuses on analyzing and re-engineering existing clinical and operational processes to ensure sustainable, repeatable, and quantifiable process improvements. The majority of time is spent on the delivery, implementation or design of processes, programs and polices using specialized knowledge and skills related to process improvement and analysis, quality assurance, and supporting new processes and procedures. The Process Engineer II works to achieve operational, functional, and/or business targets with direct impact on departmental results. This individual continuously improves on processes and systems that may require understanding of multiple job areas/departments or specialties. May also be responsible for entire projects or processes within job area.

Minimum Qualifications

Bachelors in Industrial/Systems Engineering, Business, Healthcare, or related field
Masters in Industrial/Systems Engineering, Business, Healthcare, or related field preferred

Licenses & Certification:
Project Management Professional (PMP) - Project Management Institute preferred
Six Sigma Green Belt (SSGB) Lean/Six Sigma Green Belt (LSSGB) to be completed within one year of placement in position.
Six Sigma Black Belt (SSBB)/Lean Six Sigma Black Belt (LSSBB), or Certified Quality Engineer (CQE) preferred

Work Experience: Six (6) years of experience

Communication Skills: Above average Verbal Communication (Heavy Public Contact)

Job Attributes

Knowledge/ Skills/ Abilities: Analytical, Design, Research

Work Schedule: Flexible

Other Requirements:
- Must be able to demonstrate proficiency with continuous improvement methodologies and tools(LSS, PDCA, QA/QC tools, SPC, RCA, CAPA, statistical testing, MSA, time studies)
- Prefer working knowledge of or hands-on experience developing and effectively using simulation to solve complex business process challenges
- Prefer knowledge of project management processes / methodologies and be able to develop, lead and manage multiple projects, utilizing PM framework
- Must have solid presentation and computer skills (Word, PowerPoint, Visio, Access, Excel, and Project), statistical software (i.e. Minitab), and prefer experience with simulation software.
- May have an equivalent combination of education and experience to substitute for both the educational and the experience requirements.

Benefits and EEOC

Harris Health System benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.