Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Healths robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Summary

The Senior Patient Safety Specialist (SPSS) participates in the implementation of the Patient Safety Plan throughout Harris Health System. The SPSS supports the Patient Safety Director with serious reportable event investigation, training and collaborating with organization staff to streamline and improve processes leading to improved patient safety. Additionally, the specialist will manage grievance investigation and response, taking call for Risk & Patient Safety emergencies, and assist with oversight, evaluation and improvements to regulatory compliance in areas of patient safety. The SPSS completes mandatory reporting requirements to local, state, and federal agencies as delegated and uses recognized methods to identify gaps in processes and assists departments in implementing strategies to increase the delivery of safe patient care. The SPSS applies expert clinical knowledge, experience and critical thinking skills to conduct thorough investigations of patient safety events.

Minimum Qualifications

Degree:
a) Bachelor's (BSN)
b) Master's in Nursing or healthcare related field (preferred)

Licenses & Certification:
a) RN
b) CPPS / CPHRM / CPHQ within 2 years of hire.

Work Experience:
a) 5 Years of Experience: Clinical patient care required
b) 2 Years of Experience: Charge Nurse (preferred)

Management Experience:
a) 2 Years of Experience: Manager or above (preferred)

Communication Skills:
a) Above average Verbal Communication (Heavy Public Contact)
b) Exceptional Verbal (Public Speaking)
c) Writing/ Correspondence
d) Writing/ Reports

Proficiencies:
a) MS Word
b) MS PowerPoint
c) MS Excel
d) MS Outlook

Job Attributes

Knowledge/ Skills/ Abilities:
a) Analytical
b) Mathematics
c) Medical Terms
d) Research
e) Statistical: At least basic level knowledge

Work Schedule:
a) Weekends
b) Holidays
c) Flexible
d) Travel
e) On Call
f) Telecommute